LTS Health Courier
LTS is seeking couriers for the safe, timely transportation of specimens, supplies, reports, equipment, and materials to and from identified locations while meeting scheduled deadlines.
The courier will be part of our growing Testandgo healthcare kiosk program.
Employees must work in compliance with LTS policies, procedures, professional standards, and program protocols.
Proven reliability and attention to detail required.
This position requires the personal use of a vehicle and cell phone.
LTS is a leading information technology (IT) provider for mission critical systems leveraging the latest technologies to deliver cutting edge solutions from small mobile applications to large, complex enterprise systems.
Our professionals specialize in multiple disciplines including program management, system integration, system design, software development, cybersecurity, infrastructure, data analytics, and customer experience.
Armed with this expertise, our frontline is charged with delivering operational excellence to each unique customer.
LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.
Duties & Responsibilities:
• Provide reliable service for kiosks and a positive customer experience in the field.
• Will be required to download work apps to personal cell phone to complete work assignments.
• Submit daily collection reports via Microsoft Outlook.
• Drive to designated specimen collection points (kiosks, drop boxes, or other physical sites) to retrieve samples using personal vehicle.
• While using your personal vehicle the courier will load, package, transport, and deliver items to internal and external clients or businesses in a safe, timely manner.
• Support the delivery team's success by ensuring items are packaged and labeled correctly and safely delivered to the correct locations/clients by required time provided my monitoring team.
• Reconfiguring machine to support new products.
• Maintain effective communication with local kiosk manager to support kiosk success.
• Submit daily collection reports as needed.
• Follow provided instruction to test functions at a kiosk to ensure it is working properly and provide information to the production team, as instructed.
• May be required to drive up to 2 hours outside of designated kiosk pickup.
• Restock kiosks with test kits, as instructed.
• Other duties, as assigned.
Additional Duties:
• Must follow all LTS safety, infection control, and professional protocols including, but not limited to, proper donning of Personal Protective Equipment while collecting samples.
• Must be able to drive up to an hour radius of assigned area.
• Must follow best practices for safety, both on the road and while loading/unloading supplies
• Must plan route with adequate time to meet identified shipping/delivery deadlines.
• Must have reliable transportation and mobile phone for use on the job.
• Must adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Must report issues impacting service and/or customer satisfaction in real-time.
• Available for flexible, as-needed schedule Monday-Saturday.
Required Skills & Qualifications:
• One year experience using Excel and comfortable using spreadsheet.
• Knowledge using Outlook (email)
• Download work applications on personal cell phone
• Flexibility to work on-call.
• Ability to pass background check.
• Active driver’s license.
• Clean driving record.
• High school diploma or equivalent.
• Courier or customer service experience preferred.
• Strong time management, organizational, and customer service skills.
Physical Requirements:
• Ability to perform job duties while wearing personal protective equipment (PPE) including mask and gloves in both indoor and outdoor settings.
• Ability to work inside and outside for extended periods of time.
• Ability to perform job duties while, standing, walking, squatting, bending at the waist, kneeling and sitting for extended periods of time.
• Ability to lift and carry up to 15-20lbs.
, and reach in all directions unassisted.
• Ability to use lifting motion over and below waist from 15-20 lbs.
without assistance.
• Ability to use vision or corrective vision to determine depth perception and to discriminate between color coated objects.
• Ability to perform gross motor functions, fine motor functions and maintain olfactory sensory functions.
• Ability to work in latex safe environment.
• May be exposed to occupational dangers such as infectious diseases and outdoor inclement weather.
LTS is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.