Job Summary:
The Electrical Counter Sales position is responsible for pulling and selling stock materials to customers.
A Electrical Counter Sales representative should have excellent customer service skills and must be able to multitask.
No history of drug or alcohol abuse is allowed, and the candidate must be able to present a current health card.
Responsibilities:
Greet all customers in a courteous, professional, timely, and helpful manner
Take orders and follow up with customers
Pull stock materials for customer counter orders
Assist walk-in customers with product recommendations
Answer phones and communicate with customers on any orders or questions
Monitor calling queue and notify customers of orders the day of arrival
Process all product returns according to Inline Electric Supply established procedures and requirements
Perform daily housekeeping practices for the counter work area
Expedite and effectively satisfy all customer complaints and report to Counter Sales Manager
Assist in cycle count as assigned by manager
Perform all other duties as assigned by department manager or leadership team
Required Skills:
2+ years of customer service, sales, or electrical distribution and product experience required
Organization skills
Ability to multitask
Ability to be a problem-solver
Able to work independently or in a team setting
Education and Experience:
High school diploma or equivalent
Valid driver’s license with approved clean driver vehicle report
No history of drug or alcohol abuse
Physical Requirements:
Ability to sit, stand, and walk for prolonged periods of time
Ability to lift, push, pull, and carry 30 lbs.
or more
Ability to climb, crouch, reach, and grasp
Ability to listen and speak clearly and effectively
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